Privacy Policy
This Privacy Policy explains how RUNET PTY LTD (“RUNET”, “we”, “us”) collects, uses and protects personal information in connection with our website runet.run, our services and our applications. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information we collect
- Contact form and email. When you contact us we receive your name, email address, company name (optional), the topic you select and the content of your message.
- Server logs. Like most websites, our web server records technical information such as IP address, browser type and the time of each request. These logs are used only for security and to keep the website running.
- Services and applications. When you use our services or applications we collect only the information needed to provide, secure and support them. Any additional details specific to an application are described in that application and on its store listing.
Our website does not use cookies, analytics or advertising trackers.
2. How we use information
- to respond to your enquiries and provide support;
- to provide, operate, secure and improve our services and applications;
- to comply with our legal obligations.
We do not sell personal information and we do not use it for third-party advertising.
3. Disclosure to service providers
We share personal information only with providers that help us operate — website hosting, email hosting and the form-delivery service that forwards contact-form messages to our mailbox — and only to the extent needed for that purpose. Some of these providers may store data outside Australia; we take reasonable steps to ensure they protect it. We may also disclose information where required by law.
4. Storage, security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only for as long as it is needed for the purposes described above or as required by law, and then delete or de-identify it.
5. Access and correction
You may ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing contact@runet.run.
6. Complaints
If you have a concern about how we handle your personal information, please contact us first and we will respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
7. Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the date of the latest update shown above.
8. Contact us
Email: contact@runet.run
Post: 56 Pitt St, Sydney NSW 2000, Australia